CRM - Customer Relationship Management Software

Accept online payments

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• Issue Money-Requests and have your clients pay straight into your Client account. You can then use these monies to pay interim bills.
• Optionally, create Invoices/Bills that your clients can pay online directly into your Office account
• fastMatter will process the payments and automatically record the transactions correctly
• No Human-error
• No more money going into the wrong type of account
• It will cost your client 1.95% -- cheaper than any other payment gateway
• No more need for bulky payment terminals!!! No more need for ~£20/month subscriptions.

Bank Reconciliation ...the smart way

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• fastMatter lets you connect your bank accounts to online-banking, and load your transactions.
• Afternatively, you can also upload CSV files from any UK banks, as is - without any special formatting. fastMatter can "read" and make sense of CSV files from any UK bank.
• It will then try to match the transactions from your bank with transactions inside fastMatter. All you have to do then is click the confirmation button.
• If a match cannot be found inside fastMatter, it will allow you to easily categorise that transaction based on the patterns in your previous reconciliations.
• Essentially, this means that 99% of your accounting can be conducted from this bank-reconciliation screen.
• ...and it works from your mobile too.
• If you prefer the "old school" bank reconciliations (reconciling fastMatter's transactions with bank statements), you can do it that way too.

SRA Compliance

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• fastMatter helps you to stay compliant with SRA Accounts Rules. The smart system is aware of SRA rules and will warn and guide you if you try to make a transaction that breaks the rules.
• Other forms or compliance include GDPR compliance, MTD (Making Tax Digital) compliance, and Automated Client-Care letters generation

Making Tax Digital READY

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• Submit your quarterly VAT returns from inside fastMatter
• fastMatter does all calculations for you. Both Standard (accrual) and Cash Accounting methods.
• fastMatter is one of the very few Legal Software providers listed on HMRC's approved suppliers list!

True Realtime collaboration

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• Your coworkers see the changes to matters in real-time (depending on roles and permissions, of course)
• Constant connectivity
• Creates incredible sense of teamwork!
• Your screen becomes the virtual office - Depending on permissions, everyone can see who is working on what
• Especially great when some are working remotely

Matter Templates

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• Huge time-saver!
• Create matter-templates for recurring types of matters (e.g. Consultation, Litigation, Property Purchase, Divorce)
• Customise everything from colour, to assignees, contacts, task-list, priorities, workflow, attached files, flat rates, hourly-rates or even hourly rates per activity type etc
• Next time you create a new matter from a template, all your presets will be automatically inherited, and you can further modify them as you wish

Calendar & Key Dates

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• Firm’s calendar of deadlines and Key-Dates
• Personal user’s calendar
• Easy drag-&-drop functionality

Reports & Visualisations

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• Who's working on what
• Billing Targets
• Fee-Earner Productivity
• Expense tracking
• Live Charts

Reminders & Notifications

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• Whenever changes happen to matters and tasks that a fee-earner is assigned to, he/she will be instantly notified. Apart from creating a trackable log of changes, this also helps all involved fee-earners stay up to date with the progress on each relevant matter and task.

Teams & Branches

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• Create Teams or Branches, and assign users to them.
• When you create new Matters and all subsequent transactions can have Teams/Branches assigned to them.
• Fee-earners and Team-leaders can have a filtered view of tasks pertaining to a particular team, which eases task-management tremendously.
• As the number of matters grows this feature will allow your fee-earners to navigate between matters that pertain to their designated teams with much more ease.
• Importantly, this feature will allow you, your practice managers and team leaders to have a much more granular view of each team's financial performance.

Attendance notes

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• Record at the speed of thought in real-time
• Notes Dictation, to save time on typing.

Conflict of interests checker

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• fastMatter has one of the most thorough COI checks. That's because we use "layered-array" search, with 6 layers of searches, each of which runs in combination. This minimises the chance of COI tremendously.

Privacy & Permissions per matter

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• You can set up Roles and give permissions to users in that role, which will apply across all matters. But then you can also set up permissions and restrictions for individual matters themselves. This allows you to maintain a highly granulated control over privacy of some clients.

Complex Matters

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• Some matters can be more complex than the rest. Some matters can have several Clients and several Other-Parties, some of which might be organisations. Some clients might have several matters, and might move moneys between those matters. There are numerous other complications that might occur. We have thoroughly thought out all those possibilities in advance, while keeping in mind the necessity to keep it simple by default. fastMatter starts with ease-of-use and flexibility in mind, and precisely because of that it can progress from simplicity to complexity depending on your law firm's needs.

Inter-organisational Collaboration

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• A fastMatter user can be a member of several law firms or organisations simultaneously and have different roles and permissions in each of those organisations. For example one can be a cashier or a barrister or accountant for several law firms, which means that within each law firm he/she can have access to that information which was specified by a given law firm's director. While allowing for incredible boost in time-saving and productivity, this feature maintains a high-degree of privacy and data-security!

Security

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• We host in the UK - in the same space where RCJ and leading multinational banks host.
• We ensure that your communications are secure using bank-grade 256-bit SSL encryption.
• All of fastMatter’s infrastructure is hosted at physically secure location in the UK.
• Managed data centres meet the rigid SSAE 16 specifications.
• ISO27001
• Backups are performed every hour!